chadai-support

Chad.AI Privacy Notice

Last updated: September 9, 2025

1. Data Controller and Contact Information

KeloTech
Email: kelotechfi@gmail.com

2. What Information We Collect

The app only processes the text you choose to provide (e.g., messages or content you input). We do not collect or store device identifiers, location data, usage analytics, or use tracking libraries (e.g., Google Analytics) or advertising SDKs. Examples of data not collected include crash logs, advertising identifiers, and IP-based geolocation.

If you choose to purchase the Pro version (subscription or one-time purchase), payment and billing details are processed securely by Apple App Store or Google Play. KeloTech does not collect, access, or store your payment information.

3. How We Use Your Information

Your text is sent to OpenAI’s GPT model to generate a reply. We use your data solely to generate this reply and do not use it for marketing, profiling, or any other purpose.

If you purchase the Pro version, we only receive confirmation from Apple/Google that your subscription is active. This information is used exclusively to enable Pro features inside the app.

4. Data Retention and Deletion

We do not retain your text after the reply has been generated and shown to you. All data is deleted automatically once the response is created.

5. Third‑Party Services

We rely on one external service:

This provider may process your data outside the EU; their privacy policy applies. We do not share your data with any other third parties.

We process your data based on your explicit consent under the EU General Data Protection Regulation (GDPR). You have the right to:

Since the app does not require a login and does not store data, your information is removed automatically as part of the normal process.

For matters related to your Pro subscription or payments (such as refunds, renewals, or cancellations), please contact Apple App Store or Google Play, as KeloTech does not process payment data directly.

7. Data Security

We take technical and organizational measures to protect your data. Data is transmitted over secure connections (HTTPS) and is accessible only to the components necessary to generate the reply. Your text is processed in an isolated environment and deleted immediately after processing.

8. Changes to This Privacy Notice

We may update this notice as the service evolves. We will notify users of any material changes through the app. By continuing to use Chad.AI, you accept the updated terms.